You set their board up
Add the attestations, registers and policy templates each AR needs, from your side.
Network — for principal firms
Network is the Fenchurch One tier for principal firms supervising Appointed Representatives. Every AR gets its own record and its own portal, so what they complete and what you approve is kept as you go — not chased up after the fact.
Not supervising any Appointed Representatives? See Starter, Growth and Pro
What it covers
A principal firm holds FCA authorisation and appoints other firms (its Appointed Representatives) to operate under that permission, giving them a faster route to market than seeking their own. Supervising them properly is a regulatory duty, not a choice. Fenchurch tracks and evidences what you do — it doesn't do the oversight for you. Network gives you the record, the portal and the roll-up to run it properly.
The AR portal
Each AR gets its own login and sees only its own firm. You choose what appears there.
Add the attestations, registers and policy templates each AR needs, from your side.
Each AR signs into its own space and works through what's outstanding. Nothing else is visible to them.
Every submission is kept against that AR's record, dated, and rolled into your network-wide view.
Inside Network
Network is not a switch that unlocks a couple of extra fields. It adds an entire section to the platform, built around supervising firms you are responsible for. Here is what sits in it.
Every AR in one list, worst first. Open any one of them for its full supervisory position, and every figure on screen opens the records behind it.
Red, amber or green, worked out from sixteen signals, and it shows you which rule fired and which did not. Override it if you disagree and a written reason is required.
Twelve sections covering the whole network, cited against SUP 12. Tick which ARs it covers, and the coverage is saved with the report so it always says what it looked at.
Searchable, and built for a network with dozens of firms in it rather than a list you scroll to the bottom of.
When an AR goes onto heightened supervision: what changed, who owns it, by when, and how it was resolved or escalated.
Audits, meetings and visits: what you covered, what you found, the rating you gave it, who owns the follow-up and when the next one is due.
Financial promotions, customer outcome files, complaints handling, and training and competence, reviewed and recorded.
Pass, fail or edit on every file you sample, with the root cause and the remediation followed through to closure.
The formal yearly review of each AR, and the decision on whether the appointment continues.
What each AR tells you has changed, and whether that change needs notifying to the FCA.
Letters, emails, supervisory calls and skilled person engagements, kept against the AR they concern, with your response beside them.
Everything every AR has signed or logged, in one table you can filter by firm, and click straight through to the record itself.
Every AR's policies with their owner and review date, plus your own template library in the same place.
Every AR's regulated people in one roster: fitness and propriety status, when it is next due, their due diligence, and who holds a login.
Customers, ownership, screening, politically exposed persons and counterparties, gathered across every firm you supervise.
Revenue, profit, capital adequacy and solvency for each AR, period by period, with a flag when something needs looking at. Evidence the firm is still viable to hold its appointment.
Your own firm's preparedness for a Skilled Person review or the Ombudsman: who leads, who to contact, and when you last rehearsed producing documents at short notice.
You write your own regulated activities once. On an AR's record that field becomes a list to pick from, and nothing else. Remove an activity and it stops being offered.
Assign your own policy templates to whichever ARs need them. They appear in a read-only tab on that AR's board, and a new version reaches everyone already assigned.
Tick the firms you want and get one dated document covering all of them, ready to hand to your directors or an auditor.
One download covering every firm, plus your own oversight records about them, without going into each AR in turn.
A single read-only address covering every firm you tick, so a reviewer gets one link rather than one per firm. Passcode and expiry optional, and you can revoke it.
What is overdue, what is coming up and what is waiting on your approval, counted across the whole network, plus one weekly email per person rather than one per firm.
See it in action
The Control Centre, each AR's own board and the records behind every supervisory rating. Click any screen to take a closer look.
Everything overdue, due soon or waiting on your approval, across your own firm and every AR you supervise — in one list. Open a record to deal with it, then come straight back.
Open any AR and see its own compliance position, worked out from its own records — every area with a live status, and a proof pack one click away.
An AR's General FCA Compliance attestation, section by section: the rule explained in plain English, the questions answered, the exceptions written up — dated and kept.
The full Fit & Proper assessment for each person — every FCA Form A question, answered and dated, with a completeness bar so you can see at a glance what's still open.
Each person's Statement of Responsibilities: the senior management functions they hold and the prescribed responsibilities allocated to them, ticked and kept current.
The vetting evidence for every person — DBS, references, ID, credit check and Form A — each with a status, a review date and the document behind it, in full version history.
Customer due diligence, linked to the New Business entry it relates to — who the customer is, how they were verified and what the relationship is for, recorded once and kept.
The registers the FCA expects you to hold — breaches, complaints, whistleblowing, data-subject requests — ready to add to the moment something happens.
Your firm's policy library, each policy with its full version history, owner and review date — so you always have the current document and a record of every change.
One click builds a branded, dated evidence pack — your position, your open items and the records behind them — ready for your directors, your auditor or an FCA request.
Turn everything recorded into a report for your directors, written in plain English — for a single AR, or one report across the whole network, cited against SUP 12.
Tap the tabs to explore each area, and tap any screen to enlarge — then pinch or double-tap to zoom in close.
How it works
No implementation project. No onboarding call you have to book. Your first AR could be up and running before lunch.
Due diligence and assessments live on a single board. Answer the plain-English questions, attach a document, sign it off. That's the evidence — dated and kept.
Breaches, whistleblowing, data-subject requests, conflicts of interest — the registers the regulator expects to be held, ready to add to the moment something happens.
One click turns everything recorded into a clear report, mapped to the rules — ready for your directors, an auditor, or an FCA request. Written in English, not handbook. Network includes every report type — the exec summary, the full compliance report and the FCA dry run.
Up and running
No implementation project and no onboarding call to book. A setup wizard walks you through your first board, and plain-English tutorials sit on every screen — so you're never stuck.
The first time you sign in, a wizard built for principal firms takes you through it in the order the work happens: add your ARs, choose the forms each one should complete, then the Network Dashboard, the supervisory rating, oversight, financial monitoring and the network report. Most principals have their first AR evidenced within minutes, with no call to book and no consultant to wait for.
Wherever you are, a tutorials drawer is one click away — short, plain-English guides for that exact screen. No manual to read and no jargon to decode: the answer is always right where you need it.
The report
Everything recorded, read back in eight plain sections — evidence, registers, policies and returns, mapped to the rules that matter, with the gaps called out honestly. No invented figures, no filler. Just where a firm stands today. Network includes this report for your own firm's directors, plus one AI report across the whole network, with every AR rolled into a single view.
The whole job
The full platform is on every plan — only the extras carry a badge.
FCA, financial-crime and data-protection attestations that teach as they record.
Complaints, conflicts, breaches, gifts and more — dated, owned, evidenced.
Management information at a glance: on track, needs attention, overdue.
Every upcoming task across all your boards, in one place.
RegData deadlines tracked, with templates for the most common returns.
Checks on customers, providers and introducers, kept and dated in one place.
From full report to mock FCA interview — drawn only from your records.
A dated, referenced export for auditors, executive meetings or the regulator.
Share evidence read-only by link, with optional passcode and expiry — revoke any time.
SM&CR, APER, IDD and conduct rules — unlimited people records on every plan.
One per firm, team, branch, broker or group entity, including one per AR.
No one sees another user's boards unless a super user grants it, and an AR never sees another AR's.
New AR, new branch, new entity — live in moments, no support ticket.
Your own policy uploads, plus expert policy templates, and the full register, general template and CMP library. All included on Network.
Assign form templates to any board, or build your own. Included on Network.
Your logo and colours across the platform, reports and Live Links.
Guided setup from empty account to working compliance system.
A built-in help library for ongoing support, in plain English.
A weekly email digest — deadlines chase you, not the other way round.
No lock-in
A fortnight to try it, minutes to set it up, and a monthly plan with nothing to sign and nothing to give notice on.
Network starts free too, and no card is needed. Try it for 14 days, then subscribe from inside the app when you are ready.
A short wizard builds your firm's board and your first AR's, and points you at what to do first. No implementation project, no call to book.
Plain-English tutorials sit on every screen, and a real person answers when you'd rather just ask.
One monthly price for your whole network. No setup fee, no minimum term, cancel any time.
From your billing portal, in a couple of clicks. No notice period, no exit call — and your records export with you.
Network questions
Book a demo
Pick a time that suits you. Forty-five minutes on Zoom, and we'll set up a network the way you'd run it — your registers, your attestations, your reports, and the portal your ARs would use.
We've emailed you a confirmation with your Zoom link and a calendar invite. If you don't see it in a few minutes, check your junk folder.
Long enough to see the whole thing working, short enough to fit in a normal week.
We work in the live product against a network shaped like yours, and you drive as much of it as you want.
Network starts with a 14-day free trial anyway — the demo just saves you working it out alone.
Set up your principal firm and your first AR today — add the rest whenever you appoint them.
One email a month: straightforward FCA guidance, product updates and the dates worth knowing. No noise.
We use essential cookies to make the site work, and optional advertising cookies to measure how well our ads perform. See our Cookie Policy.