Fenchurch OneFCA Compliance Software
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The tour

A working day on Fenchurch One, in eight stops

From the screen you open in the morning to the report you hand your directors — every stop below is a real screen from the platform, full size. Click any one to look closer; anything that belongs to a higher plan is marked. No sign-up, no call.

169

ready-made documents — 41 policies, 44 registers, 10 general templates and a 74-chapter monitoring plan

3 report types

AI reports drafted from your own records — never a generic template

Unlimited

people records on every plan — the price never moves with headcount

Boards

a self-contained set of records for each team, branch or firm — one on Starter, three on Growth, unlimited on Pro

The route

Eight stops, in the order the work happens

Click a stop to jump straight to it, or just keep scrolling. After the last stop: boards and white label, getting started and common questions.

Stop 1

Control Centre

Everything waiting on you, across every board, on one screen.

Stop 2

Your dashboard

One honest picture of where a firm stands, and what's due.

Stop 3

Attestations

Plain-English questions that teach the rule as they record the answer.

Stop 4

Registers, forms & policies

The records the FCA expects, ready the moment something happens.

Stop 5

Your people

Fit & Proper, responsibilities and onboarding checks, per person.

Stop 6

Due diligence & returns

Customer checks and every RegData deadline, tracked.

Stop 7

Prove it

AI reports for your directors and a dated proof pack, from your own records.

Stop 8

For principal firms

The Network section: every AR, one dashboard, one rating each.

Stop one

Start where the work is

The Fenchurch One Control Centre — everything overdue, due soon or waiting on you, across every board you can reach
Control Centre

This is the screen you open in the morning. Three counts at the top — overdue, due soon, waiting on you — and underneath them one list of everything with a date on it, across every board you can reach. One firm, three branches or a network of Appointed Representatives: it's the same list, tagged by firm.

Open any row and it takes you to the record itself. Deal with it, and you're brought straight back to where you were. Nothing to search for, nothing to hold in your head, and no spreadsheet of deadlines to keep alive on the side.

  • Three counts, no noiseOverdue, due soon, waiting on you — and how many boards each one spans.
  • Every kind of deadlineCompliance records, policy reviews, fit-and-proper reviews, oversight items — one list, filtered by type, firm or timeframe.
  • Straight to the record, and backOpen it, deal with it, return to exactly where you were.
  • Approvals underneathRecords sent to you to sign off sit in their own list on the same screen, so nothing waits in an inbox.

Stop two

One honest picture of a firm

Every board has its own dashboard, worked out from its own records — not a status typed in by hand. Each compliance area shows whether it's on track, needs attention or is overdue, how many days until its next review, and when it was last updated. What needs attention sits at the top with a link straight to the record. Only the areas you've actually recorded appear, so there's no wall of red for things that don't apply to your firm.

From the same screen: download a dated proof pack, export the whole board, or share a read-only Live Link with an auditor. The Control Centre shows every due-dated task across all your boards, so you see what's coming before it arrives.

  • Worked out from your recordsThe status of each area comes from what you have actually recorded — nothing is asserted that hasn't been evidenced.
  • What needs attention, firstOverdue dates and incomplete fit-and-proper checks are called out at the top, each with an Open link.
  • A proof pack from this screenOne click builds a branded, dated evidence bundle for your directors, your auditor or the FCA.
  • One Control Centre across every boardReviews, returns and renewals, all in one list, with in-app notifications and a weekly email digest so deadlines chase you.

Stop three

Attestations that teach as they record

An attestation is how a firm confirms, in writing and on a date, that it has done what a rule expects. Open one and each section starts by explaining the rule in plain English — what the FCA is looking for and why — before asking the questions. You learn the language as you go, rather than needing it up front.

Tick what applies, enter the figures, and where a statement isn't true, write up the exception rather than hide it. Every submission is dated and kept, with a completeness bar on the list so you can see which ones are still open.

  • The rule, explained firstEach section opens with what the requirement is, which Handbook chapter it comes from, and what a good answer looks like.
  • Exceptions written up, not hiddenIf a statement isn't true this period, say so and explain — that is the evidence a supervisor wants to see.
  • Dated and keptEvery submission stays on the board with its date and completeness, so last year's answer is still there next to this year's.
  • Core set on Starter, full library on GrowthThe General FCA Compliance and Financial Crime attestations on every plan; Consumer Duty and Data Protection from Growth. See the plans.
Attestations board — reviews, sign-offs and assessments logged as evidence with owners and dates
Attestations
Inside an attestation — the rule explained in plain English, the questions answered, the exceptions written up
Inside an attestation

Stop four

The records the FCA expects, ready in advance

Breaches, complaints, conflicts, gifts and entertainment, financial promotions, whistleblowing, data-subject requests — the registers the regulator expects you to hold are already built, so the moment something happens there is somewhere to put it. Every entry is dated, owned and evidenced.

Choose which forms each board carries from the library, or build your own with the form builder on any plan. Your policies live alongside them with a full version history, owner and review date — and on Pro, the 74-chapter Compliance Monitoring Plan turns each obligation into a scheduled, owned, evidenced review.

  • The core registers on every planThe eight records every FCA firm keeps, ready on day one; the full library of 29 from Growth.
  • A form builder on every planNeed a register we don't provide? Build it yourself and assign it to any board.
  • Policies with a historyUpload your own on any plan, or start from 41 expert-drafted templates on Growth. Every version is kept.
  • The full template library ProThe 44 register and 10 general templates, and a Compliance Monitoring Plan of seventy-four chapters — one for every FCA obligation area, adopted a chapter at a time.
Compliance registers — breaches, complaints, whistleblowing and data-subject requests
Registers
Forms library — ready-made FCA attestation and register forms to add to your board
Forms library
Policy library — each policy with its full version history, owner and review date
Policies
Compliance Monitoring Plan templates — a chapter for every FCA obligation area
Compliance Monitoring Plan · Pro
Browse all 169 documents →

Stop five

Every person, properly evidenced

Each member of staff gets their own compliance record. The Fit & Proper tab asks every question on the FCA's Form A — criminal, civil, business, regulatory and other matters — with a completeness bar that shows exactly how much is answered. A "Yes" is a disclosure that must be explained; a record with none reads as clear.

The record adapts to the person: a Senior Manager gets a Statement of Responsibilities, a certified person the annual Certificate, and other staff the Conduct Rules. Each is assessed under the regime that applies to them — SM&CR, APER or IDD — without you needing to know the acronyms first.

The Statement of Responsibilities tab records the senior management functions a person holds and the prescribed responsibilities allocated to them, grouped by the firm type they apply to. The Due Diligence tab holds the vetting evidence — DBS, references, ID, credit check, Form A — each with a status, a review date and the document behind it.

  • Fit & Proper, question by questionEvery Form A question, answered and dated per person — the bar reaches 100% when it's done.
  • Responsibilities, tickedSMFs held and prescribed responsibilities allocated, so the map of who is accountable for what is always current.
  • Onboarding checks with a historyEach document keeps every version ever uploaded; nothing is overwritten.
  • Unlimited people records on every planTwo staff or two hundred — only logins are counted, never people.
People compliance — Fit & Proper records, Statement of Responsibilities and due diligence per person
People records
Fit & Proper assessment — every FCA Form A question answered per person, with a completeness bar
Fit & Proper
Statement of Responsibilities — senior management functions held and prescribed responsibilities allocated, per person
Statement of Responsibilities
Onboarding due diligence per person — DBS, references, ID, credit check and Form A, each with a status, review date and document history
Onboarding checks

Stop six Pro

Due diligence on customers, and every return

Customer due diligence is recorded once, against the customer, and linked to the New Business entry it relates to — who they are, how their identity and address were verified, what the relationship is for, and when it was last reviewed. The same page covers the checks a firm runs on providers, introducers and other third parties.

The FCA Returns tracker lists every RegData submission your firm owes, with its due date, its owner and a record that it was filed — so regulatory reporting is tracked in the same place as everything else, not in a personal diary.

  • Linked to New BusinessPick the New Business entry a check relates to and it is held as a reference — remove one and the other stays.
  • Initial and periodic reviewsRecord the review type and the date, so the next review has a date to be due on.
  • Providers and introducers tooThe same discipline for the firms you rely on, not only the customers you take on.
  • Every RegData deadlineTemplates for the most common returns, with room for your own bespoke ones alongside.
Customer due diligence record — identity, verification and the nature of the relationship, linked to the New Business entry
Customer due diligence
FCA Returns tracker — every return and reporting deadline, and whether it's been submitted
FCA Returns

Stop seven

When the regulator says “show me”, show them

Everything you've recorded, read back to you as a report your directors and the regulator both understand. Every plan opens with the Executive Summary — a one-page briefing for your directors. Growth and Pro add the full eight-section compliance report, mapped to the rules with the gaps called out honestly, and Pro adds the FCA Dry Run: a fourteen-question mock supervisory interview.

When an auditor, your directors or the FCA asks, one click builds a branded, dated proof pack — your position, your open items and the records behind them. Or share a read-only Live Link, with an optional passcode and expiry, and revoke it whenever you like.

  • Drawn only from your recordsThe reports are written from what your firm has entered and nothing else. A person always reviews and decides.
  • Executive Summary on every planA one-page briefing for your directors, on demand.
  • The full report Growth + and the Dry Run ProEight sections mapped to the rules; then fourteen questions a supervisor would actually ask.
  • A proof pack and a Live LinkA dated evidence bundle in one click, or a read-only link you control.
AI report for the firm's directors, drafted from its own records and mapped to the rules
AI report
Proof pack — a branded, dated evidence bundle of your position and the records behind it
Proof pack

Stop eight · Network

For principal firms: every AR, one dashboard, one rating each

Principal firms supervising Appointed Representatives get a whole further section of the platform. Every AR has its own board and its own portal — it completes its attestations, registers and people records there, and you approve them. The Network Dashboard rolls the lot up: every AR in one list, worst first, with a red, amber or green supervisory rating for each.

Click any rating and it explains itself — which of the sixteen signals fired, which rule applied, and the records behind each one. Override it if you disagree, with a written reason. Open an AR and you're on its own dashboard, exactly as it sees it. A wizard written for principals takes you through it in the order the work happens.

  • A board and a portal per AREach AR sees only its own records; you see all of them, at record level.
  • A rating that shows its workingSixteen signals, the rules in the order they are applied, and the records behind every one.
  • Seven oversight registers per ARIntensified monitoring, supervisory meetings, second-line reviews, file sampling, annual review, material changes and FCA correspondence.
  • One report across the networkTwelve sections cited against SUP 12, covering the ARs you tick.
An Appointed Representative's own dashboard — a live status for every compliance area, worked out from its own records
An AR's dashboard
The Fenchurch One Network getting-started wizard — a guided walkthrough for principal firms, from adding your ARs to the network report
The Network wizard
See what principal firms get Network pricing →

Built around how firms actually work

One board for the firm — or one for every part of it

A board is a self-contained set of records. What it represents is up to you: a team, a department, a branch or office, a broker, an agent, or another firm in a group.

Each board keeps its own registers, people, documents and reports, separate from every other. Run one for the whole firm, or one per team, branch or group entity. When a new one comes along, set up its board in moments, within your plan's limits — no support ticket, no waiting.

On Pro, make it yours: your logo and your colours across the platform, the reports and the shared Live Links, so the people you oversee see your brand, not ours.

  • Boards on every planOne on Starter, three on Growth, unlimited on Pro.
  • Isolated accessEach user sees only the boards an Admin has given them access to — set per person, per board.
  • Add a board in a clickNew team, new branch, new group entity: its board is ready in moments.
  • White label ProYour brand across the platform, its reports and every Live Link.

Getting started

Guided from day one

No implementation project, no training course and no onboarding call to book.

Choose Starter, Growth or Pro on the pricing page. Every plan starts with a fourteen-day free trial and runs month-to-month after that — there's nothing to install and no sales call to sit through.

Signing in is passwordless: enter your email address, we send you a code, and you're in. From the first login, a setup wizard tailored to your plan builds your first board and points you at what to do first, and plain-English tutorials sit on every screen — so you're never stuck.

  • Passwordless sign-inA code to your email when you sign in. No passwords to remember — or to leak.
  • Fourteen days freeCard required, month-to-month after that. Cancel from the billing portal during the trial and pay nothing.
  • A wizard, not a manualThe getting-started wizard is tailored to your plan and builds your first board step by step.
  • Help on every screenPlain-English tutorials sit one click away, wherever you are in the platform.
The Fenchurch One getting-started wizard — a guided walkthrough that sets up your first board
Getting started
Built-in tutorials — short, plain-English guides available on every screen
Tutorials

Questions

Before you ask

The things people usually want to know once they've seen the platform.

Is everything on this page included in the price?

Yes — pick a plan and every feature at that tier is included. Starter is £150 a month, Growth £250 and Pro £375. Where a feature belongs to a higher plan, it's marked on this page.

What's the difference between the plans?

Starter includes one board, the core registers and attestations every firm keeps, unlimited people records, the Control Centre, the AI Executive Summary and the form builder. Growth adds three boards, the full form library — every specialist register and attestation — the 41 policy templates and the full 8-section AI Compliance Report. Pro adds unlimited boards, the register and general document libraries, the 74-chapter Compliance Monitoring Plan, the FCA Returns tracker, Due Diligence, white-labelling and the FCA Dry Run. The full comparison is on the pricing page.

What happens after the fourteen days?

Billing starts on the plan you chose, month-to-month. You can change plan or cancel from the billing portal at any time — cancel during the trial and you pay nothing.

How long does setup take?

There's no implementation project. Pick a plan, sign in with an email code, and the getting-started wizard builds your first board the same day. From there, most of the "setup" is simply starting to record — the platform is ready before you are.

Do I need a compliance background to use it?

No. Fenchurch One is built for the founder, director or office manager who ended up holding compliance. The attestations set out what needs to be done and why, the getting-started wizard builds your first board step by step, and plain-English tutorials sit on every screen.

We already have policies and spreadsheets — can we bring them across?

Yes. Upload your existing policies on any plan — each one keeps its version history from there — and start adding register entries as things happen. On Growth and Pro you can also draw on the ready-made template library where your own documents have gaps.

Can my team use it too?

Yes. Starter includes 3 logins, Growth 10 and Pro unlimited, and people records are unlimited on every plan. Access is granted per person, per board: a Basic user sees their own people record, while Super users and Admins see all the people records on their boards.

How do the AI reports actually work?

Each report is drafted from your board's own records — nothing invented, nothing generic. If it isn't evidenced in the platform, it isn't in the report. There are three types: the Executive Summary on every plan, the full AI Compliance Report on Growth and above, and the FCA Dry Run — a 14-question mock supervisory interview — on Pro. You can run one complete report of each type per board every seven days.

Can I show an auditor my compliance position without giving them a login?

Two ways. A Live Link gives a read-only view — with optional passcode, expiry and watermark, a view log, and the ability to revoke it at any time — and it shares summaries rather than your raw records. Or export the proof pack: a dated, referenced snapshot of your position you can hand to an auditor or the regulator.

You've seen it. Now run it.

Fourteen days free, card required, month-to-month after that. Sign in with an email code and the wizard takes it from there — or book a demo and we'll walk you through your own firm's set-up.

Start free trial Book a demo

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